Product Registration Form

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CS Case Type

New Product Registration

Case ID

A unique eight-digit case ID will be generated when you submit this form.

Date of Submission

The date and time will be recorded automatically when you submit this form.

You need to register the product within 30 days of purchase date to claim the warranty extension

Your country / region of residenceYour Full NameYou Prefer To Be Contacted ByPlease select your preferred way of communication from the drop down menuYour Street AddressCityPostal CodeFrom which channel did you learned about Frostronics?Channel of PurchaseDate of PurchaseFormat: YYYY-MM-DDYour order numberThis information can be found on your order page or order confrimation email

There are more than 1 unit / Product SKU under your order number

YesNo

Product serial numberPlease list all the product serial numbers under your order. Format: FTR12A10023010001. Please contact our customer support team if you ave having difficulty locating the serial number

A Screenshot of Your Order Page / Digital Invoice Showing the Order Number

Choose photoJPG / JPEG, PNG, BMP only · less than 2 MB each · up to 1 photo

Max Size for Each File: 2MB, Max 1 Files. Supported Format: JPG, JPEG, PNG, BMP

Is the packaging intact (free from any damage) when your Frostronics refrigerator(s) delivered to your home?

YesNo

Please contact us at dtc_cs@frostronics.com and describe the damage to us if the answer for this question is "yes". We will try our best to fix the issue for you.

A Photo of Product Serial Number

Choose photoJPG / JPEG, PNG, BMP only · less than 2 MB each · up to 1 photo

Max Size for Each File: 2MB, Max 1 Files. Supported Format: JPG, JPEG, PNG, BMP

What is the rating for your Frostronics product(s)?

Select a rating

Do you satisfy with the noise level of your Frostronics Refrigeration Product?

Yes, it's quietHuh... it's not exactly quiet but the noise level is acceptable for meNo, I think it's too noisy

Do you satisfy with the cooling performance of your Frostronics Refrigeration Product(s)?

Yes, I love its robust cooling performanceNo, it's performance is not up to my expectation

Where are you going to place it, indoor or outdoor?

IndoorOutdoor

Are you planning to use it in your home or in a commercial location?

I will use it in my homeI will use it in a commercial location

What is the highest temperature at the location where you use the Frostronics refrigerator during summer?Just wanna see if our system is robust enough to handle the heat or notWhat is the lowest temperature at the location where you use the Frostronics refrigerator during winter?Just wanna know if winter mode make sense to you or notWhat are the key factors or features that ultimately influenced your decision to invest in Frostronics product(s)?What you like about your Frostronics refrigeration product or what leads to purchasing a Frostronics product?Is there anything about Frostronics product that you believe could be improved or any aspects you find less satisfactory?Is there any issue that is causing dissatisfaction? Just let us know and we will talk to the dev guys.Is there any specific functionality or feature you wish your Frostronics product(s) offered, but currently does not?Is there any function you need that is not found on your current Frostronics refrigeration product? We will talk to our managers about your bright ideas.

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